FAQ

We have gathered the answers to the essential questions to better understand Adequacy and how it works on a daily basis. Availability, security, integration, support, data recovery or even scalability:

Adequacy helps you maintain your compliance through:

  • Alerts and reminders for updates and actions to take,
  • Monitoring of treatments and corrective actions,
  • A dashboard with compliance indicators.

Adequacy's measured availability rate is 99.8%.

You can upgrade or downgrade the version at any time by contacting your Privacy Officer who will study the best options to offer you during a follow-up point.

Your data is hosted by OVHcloud in France, in Roubaix, Gravelines and Strasbourg

We apply the best cybersecurity practices:

  • Hosting on certified compliant servers (ISO 27001, SOC 2, SecNumCloud...),
  • Encryption of data in transit and at rest,
  • Strong authentication and access management,
  • Regular backups and data redundancy,
  • Adequacy is in the process of being qualified by SecNumCloud.

Our platform offers APIs and connectors to easily integrate the software with your existing tools.

GDPR software will support you at any stage of your compliance or maturity. Whether you are in a construction or improvement phase, software will meet your specific expectations.

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Download our white paper to guide you in your project.

Adequacy has hundreds of ready-to-use treatment sheets, policies and applications with associated security measures, allowing DPOs to centralize and harmonize resources.
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An e-learning space is available, bringing together videos to raise awareness of the GDPR and training in the use of Adequacy.

All you have to do is contact us via the contact form with just the message to write. Our team will answer your questions as soon as possible.

The processing register is the cornerstone of your compliance and therefore reflects your activities. Thus, your activities are automatically attached to the other modules that upload information in order to harmonize practices and information.

Adequacy is available in French, English, Dutch, Dutch, Dutch, Italian, German, Portuguese, Spanish.

Adequacy is natively multi-entity and multi-user. This means that you can add as many legal entities and users as you want, at no additional cost, and independently.

Each of our customers has a Privacy Officer, an AFNOR-certified DPO, appointed and available 5/7 days a week from 8 a.m. to 6 p.m., who accompanies them to:

  • Deploy and configure your Adequacy,
  • Take over your existing one (EXCEL, Market tools, structured data...),
  • Train your users,
  • Manage Customer Care by sharing a series of resources related to Privacy.

Yes, our solution is modular and can be adapted to SMEs as well as large organizations. Advanced features are available for organizations dealing with a large volume of personal data.

Adequacy implements a structured and industrialized data recovery approach, compatible with any type of support and existing solution. The process is part of a typical deployment carried out over 30 days, starting from the kick-off.

Adequacy Legacy allows you to share processing sheets to your subsidiaries by defining an inheritance perimeter, in order to propagate changes in real time.

You can test all Adequacy offers for 3 weeks by applying here.